Position Description:
JOB TITLE: Biller/ Receiver
FLSA STATUS: Non-Exempt
ENTITY: DHX – Dependable Hawaiian Express, Inc.
JOB SUMMARY: This position is primarily responsible for:
· Receiving and routing freight that arrives on our dock
- Billing out shipments moving from our dock
GENERAL DUTIES AND RESPONSIBILITIES:
- This is a full-time position requiring daily attendance during your established office hours as determined by Management. You must clock in at the beginning of the work day and you must clock out at the end of the work day. You must also clock out at the beginning of each meal period and clock in at the end of the same meal period. No work can be performed during the meal period, which may be spent on or off the Company's premises as the time is considered non-working time and is unpaid. If an employee knows they will be late for work, the employee should make a call to their immediate Supervisor before the start of their shift. It is essential to the job to be on time every scheduled work day to be work ready to serve our customers
· Follow and maintain the Company's policies and procedures as outlined below:
JOB DUTIES AND RESPONSIBILITIES:
· Receives Bills of Lading from customer/trucker enters information into wheels, determines destination and attaches routing sheet. (KPI)
· Determines if DHX has received any Purchase Orders or Bookings which require matching and may have special instructions.
· Matches shipments received to previously forwarded copies of customer purchase orders and ensures the shipment is properly routed.
· Reviews Special Operations Instructions and consolidations and notes any special handling on the Bill of Lading
· Rates shipments for billing purposes ensuring that all charges have been properly included and are charged in accordance with any special instructions. (KPI)
· Prepares master bills for those Customers requiring multi shipments to be master billed.
· Informs our Agents of special handling requirements or requests by putting notes in the body of the freight bills.
· Obtains/gives insurance coverage as required by Customers and ensures charges are covered on our bill.
· Enters freight bills and reviews all billing for accuracy once completed on screen prior to finalization.
· Communicates with customer maintenance via e-mail regarding any updates for customer names and addresses as needed.
· Reviews the bill of lading and its credit terms. Determines if hold is required, determine if an advance charge or COD is appropriate. If no, determines charges and advances them on our freight bill. (KPI)
· Enters freight bills and reviews all billing for accuracy once completed on screen prior to finalization.
· Enters all International orders for DGX into system, acting as a CFS station and interacting with DGX customer Service and truckers as needed.
· Advises Customer service of any exceptions and or damages same day of issue.
Employee Benefits
We take pride in supporting our employees and offer the following benefits:
- Discretionary annual bonuses.
- 401(k) retirement plan through Fidelity, with company contributions.
- Free medical and dental insurance.
- Long-term and short-term disability insurance.
- Employee assistance program.
- Paid time off (vacation & sick).
- Flexible Spending Account (FSA).
- Voluntary benefits (hospital, accident, life, and critical illness coverage).
- Years of Service Milestone Bonuses.
Equal Employment Opportunity and Affirmative Action Policy
DHX-Dependable Hawaiian Express and its affiliates are committed to providing equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable laws.
This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, training, and participation in company-sponsored activities.
Where applicable, the company adheres to laws regarding bona fide occupational qualifications, business necessity, or age limitations. Additionally, DHX-Dependable Hawaiian Express, Inc. takes affirmative action to ensure that minority group individuals, women, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are included in our workforce and considered for promotions.
Why DHX? The Time is Now!
At DHX, our strength lies in our employees—our Ohana. We strive to foster professional and personal growth, encouraging employees to elevate their skills and earning potential. We look within to promote from within and provide opportunities for advancement.
We are committed to exceeding customer expectations with a customer-obsessed approach and a shared passion for achieving goals together. Join our team and become part of our journey. At DHX, we don’t just value employees—we embrace them as our Ohana (family)!
Job Type: Full-time
Pay: $26.00 - $29.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Freight Forwarding: 2 year (Preferred)
Work Location: In person